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MensHats.com highest priority is serving you. To that end we have
several highly trained and knowledgeable customer service representatives
standing by to process your orders.
If you have questions while at our site, please give us a call at 1-800-357-4287
during our normal business hours of 7:00 AM and 5 PM Pacific Standard
Time, Monday through Friday. During our non-office hours your call will
be answered by an off site call center that has been specially trained
to help you with your hat selection. Any questions that cannot be satisfactorily
answered by the off site staff will be forwarded for our immediate attention
next business morning.
Shipping to Multiple Addressees and International Shipping
For shipping to multiple addresses and international addresses please
call, fax (1-888-746-7558) or email us at order@menshats.com.
We have an enormous inventory and can generally ship your order within
24 hours. If the item you request is not immediately available, we will
contact you by phone or email within hours of receiving your online order.
Returns
Once you have received your order, please inspect it carefully. In the
event of a problem, please call our customer service desk at 1-800-357-4287 and you will be promptly assisted.
If you wish to return a product or products, simply complete the
return questionnaire that is included and return it in our original packaging, along
with the product or products, using the self enclosed return mailing
label. If you require a FedEx pickup, call us at 1-800-357-4287
and we will arrange one for you.
We are fully committed to providing you with the best service imaginable.
If you are not completely satisfied, please let our President, Steve Singer,
know. You can reach him at steve@menshats.com.
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